Outsourcing critical business processes to Managed Services Providers (MSPs) is not just about delegation. It’s about partnership, trust, and ensuring utmost quality. Especially when it comes to sectors as regulated as the mortgage industry, the stakes are high. AIS stands out in its commitment to compliance and quality. But how does AIS compare, and what should you look out for in a quality compliance partner?
Six Core Attributes of AIS's Partnership in the Mortgage Sector
A Commitment to Compliance and Quality
While it's paramount to align with an MSP that checks these foundational boxes, AIS believes in going the extra mile. From bankruptcy data monitoring to loan servicing to due diligence compliance audits, our diverse services are designed to cater to the nuanced needs of the mortgage industry.
Moreover, with ever-evolving regulations, mortgage firms need agile solutions that can be swiftly and safely implemented. Our solutions, backed by two decades of experience, offer this flexibility without the daunting administrative overhead. While many promise compliance and quality, AIS delivers it. By partnering with us, organizations are not just outsourcing tasks; they are aligning with a partner that's deeply invested in their success, and one that continues to set industry standards in quality and compliance.
We work tirelessly to fulfill the quality requirements defined by the clients we support. Our software and servicing procedures include multiple QC points to detect and resolve any issues that may occur. We include a calibration process that promotes equitable process knowledge amongst all departments, leading to fewer breaks and minimized variance.
Our clients have access to customized, analytical tools for gathering additional insight into their customers and the work that’s being done on their portfolios. We leverage visual management systems to effectively track and communicate client-defined KPIs and CTQs on a daily basis.
So, as regulations tighten their grip and market challenges persist, remember that with AIS by your side, you’re more than ready to navigate the complexities of the mortgage world with confidence.